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Frequently Asked Questions

Where are you located?

Our main store is located at 3401 Halls Ferry Road, Suite 3, Vicksburg, MS 39180. We have a satellite grab-and-go cooler at MaxFit Nutrition in Flowood and Harley Rae Boutique in Madison. :) Follow us on Facebook for the most up to date information on locations and options!

How do you heat the meals?

We recommend venting one corner of the container’s lid and cooking in the microwave for 2 minutes. Be sure to remove any internal containers before cooking.

Can you freeze the meals?

Although we sell them fresh as part of our quality guarantee, Yes, the meals can be frozen for a period of about 3 weeks. We recommend thawing the meal in the refrigerator for about a day prior to consuming and heating as usual to enjoy!

Do you have to place an order or can you just grab drop by?

Both! Why stop with just placing an order? Ordering allows you the chance to pick anything from our menu and get exactly what you want but most of our customers still enjoy the convenience of a healthy meal from one of our locations that offer grab-and-go ready meals!

When are orders available for pick up

Orders are available for pickup in Vicksburg on Wednesday when we open at 10:30AM and Saturday all day 10:30-2:30PM. Pickups at MaxFit Nutrition in Flowood are available by 10:30AM on Wednesday and Saturday!

How do I place an order?

Simply place your order online or contact our main store with any questions or issues and we will be happy to help you!

Is there a minimum order requirement for preorders?

There is a 5 item minimum for placing an order.

How long do Fit Chef Meals last?

Fit Chef Meal are made fresh daily, so eating them soon after the purchase date is best. We do not put any preservatives on our food so that it can be enjoyed in its most natural form, as intended. Meals purchased from our grab-and-go coolers have "best by" dates on the lids and preorders are best enjoyed within 5 days of pickup.

What is the difference in the Signature Fit Meals and the Keto or Low Carb Meals?

Our Signature Fit Meals contain the healthy carbohydrates that are needed to fuel the body and help promote muscle growth. The carbs that we commonly use are Brown Rice, White Rice, Sweet Potatoes and Red Potatoes. These Carbohydrates digest easily into the blood stream without spiking glucose levels. They also keep you feeling fuller longer with a great choice of fiber. Our Keto/Low Carb meals are designed to help promote weight loss by lowering the number of carbs and increasing the number of Fat grams per meal. This helps people stay in ketosis as well as allows the body to burn fat as fuel.

What are the macros for each meal?

Each meal varies from ingredients and sizes. Our macros are labeled on each individual meal and we are working to make that available on the website as well in the near future!

Can I substitute a side?

Substitutions are not available unless there is some sort of food allergy. We do however offer a la carte ordering for proteins, sides and treats!

What is the difference between a Normal and Large meal?

Our small meals consist of 4 ounces of Protein, 4 ounces of Carbohydrates and 4 ounces of Vegetables. The Large meals have 2 more ounces each of the Protein, Carbohydrates and Vegetables (depending on the meal recipe).

Is there a delivery fee for the satellite cooler pickup locations?

Yes. We charge $3 per order for the delivery.

Why is there a $2 charge for some proteins on the menu?

The cost of meat varies so premium proteins are charged an additional $2 per meal to cover the additional cost.

Do you offer refunds?

For refunds please contact us as this is a case-by-case matter. We typically do not offer any refunds unless orders have been cancelled 48hours prior to cutoff time.

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